Family letters — our most precious tradition

Jolly ol' St. Nick isn't the only one who gets letters this time of year.

Our extended family here at The Behavior Exchange – the wonderful parents and children we have the honor of providing ABA therapy services to every day – take time out of their busy holiday schedules to write us letters. Here are a few excerpts:

“Over the years, we have come to know many of you; some by name, others by the beautiful smiling faces that greet us each morning and afternoon. Some of you have been working with _______ for several years. I feel that speaks to the level of commitment and dedication that each of you have for helping him and other kids with special needs “live their best life!”

______’s progress has been nothing short of remarkable! He can definitely communicate at a high level with his device, and his level of understading in completing everyday tasks (wiping up spills/ minor housekeeping, requesting various items with his device, bathroom etiquette, “Calm Hands” when he is experiencing high anxiety, dressing himself, AND GETTING HIM TO DRINK WATER :)) is outstanding!”

Behavior Exchange has been a God send for us. After an extensssive amount of research for the best options for our son’s growth and developement, we are happy to have found BE. We are amazed at how well his entire team has impacted _____.We see new and promising developement everyday! We appreciate your time for providing the very imformative and thorough daily reports. The bi-weekly video calls with _____ are a testament to the commitment BE has made to help inform and communicate their vision for ______.
We are grateful for the team who surrounds _____ everyday. We know ______will have a bright future and all of you have played and will continue to play a big role to get him there. Please remind yourselves that your kindness, compassion and patience changes lives!! We are beyond thankful to have you guys as the frontline for _____’s develelopment and progress. Everyone has been wonderful. THANK YOU!”

“We moved from _____ so there was alot of change that happened for our son in a short period of time. We felt welcomed from day one and our team at Behavior Exchange has become more than life coaches for our son, but family. The care, dedication and motivation that our team has shown with ______ achieving the goals that he needs is beyond measure.”

“…. has been to other ABA centers but has never seen the progress, gained the knowledge, or enjoyed the environment like he has under her direction. She is always friendly and positive and that filters down to the kiddos. Her patience seems never ending and she was made for this career! We value the parent trainings as well. She is truly helpful to us.”

“To ALL of the RBTs who work with ______ everyday, you have made such a positive impact on the development of our (not so) little boy over this past year. We acknowledge the hard work and sacrifice you put into this job, and are so grateful for your patience, consistency, and perseverance when working with our child. YOU make a difference, a very important one, that is helping to shape the person that _____ will be for the rest of his life. We do not take that lightly, and we feel assured that _____ is receiving the absolute best care with each and every one of you. Aside from that, we feel how big you love on him, and that’s apparent through his willingness to come to TBE everyday, and the beaming smile on his face each day when he leaves. You are his safe place, and that is such a comforting feeling to us as parents.”

While letters to Santa talk of dream toys and loving requests, the letters we receive are gifts in and of themselves. The best kind of gifts we could receive.

They are letters from the heart, expressing appreciation, and most importantly, how the ABA therapy provided by our dedicated and caring team has made a difference in their lives.

To the families who wrote letters this year and in years past, your beautiful words mean the world to us. Thank you from the bottom of our hearts.

Bolstered by your letters, our spirits and commitment have been renewed as we look forward to bringing about another new year of possibilities for all the families we serve.

May you have a very merry holiday season and the happiest New Year!

To learn more about our expert, accredited, caring, and fun ABA therapy services, get in touch now.

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Ashvina attended University of Bombay and graduated with a Bachelors of Commerce. She got her Montessori Diploma in 1985 and taught ever since. Ashvina came to TBE in January of 2016 as Admin Assistant. During the years she got the opportunity to learn and work in different departments such as HR, Finance, Office Manager and Executive Assistant. Last summer TBE bought billing in house and her current focus area is Revenue Cycle Management. She is detail oriented and enjoys working with people. Ashvina volunteers to deliver meals to seniors and local shelters on the weekend. She loves to spend time with her family and grandkids. Ashvina loves her job because she enjoys hearing different points of view, and she feels her contributions help fuel the direction of our company.

Working with children comes naturally to Angela. Her mom was a special education teacher for 30 years and often had Angela join her for Take Your Child to Work Day. And in high school, Angela spent every summer as the nanny for a little boy with an autism spectrum disorder. It was this experience where her passion for working with children with autism started to blossom.

From there, she went on to graduate from Oklahoma State University with a Bachelor of Science in Human Development and Family Sciences. She learned about Applied Behavior Analysis (ABA) in a non-normative development class and from that moment knew that ABA would be her life’s work.

Angela moved to the DFW area shortly after and began working at The Behavior Exchange as a therapist. She worked on her Master’s in Behavior Analysis at the same time. A year after graduating, she earned certification as a Board Certified Behavior Analyst.

Now, as a Clinical Director at The Behavior Exchange, she brings a life-long passion to her work, holding a special place in her heart for children with limited language skills and working closely with families to develop healthy sleep habits.

Danielle’s passion for working with families is deeply personal and from the heart. Her younger brother has an autism spectrum disorder, and through their journey as a family, she found her purpose in life as an advocate for individuals with special needs.

After graduating from the University of North Texas with a degree in Human Development and Family Studies, Danielle began volunteering at The Behavior Exchange. She saw passionate therapists, meaningful change for clients, and families with hope for the future. After a summer of volunteering, she officially joined the team as Director of Admissions and found her home with The Behavior Exchange family.

With her extensive experience working as a client advocate with insurance providers, Danielle perseveres to help individuals of all ages and abilities receive the services they need to reach their full potential. She feels truly honored by each and every family who entrusts The Behavior Exchange to be part of their journey and is committed to the organization’s core values, mission, and goal of being a beacon of hope for the community.

Adam has always had a passion for helping individuals of all ages thrive and reach their full potential. He’s also an enthusiastic musician, songwriter, leader, and devoted family man, who has been helping children and team members grow with The Behavior Exchange since 2010.

Prior to joining the team at The Behavior Exchange, Adam was a mortgage loan consultant and grad student, pursuing his master’s degree in Education at the University of North Texas. He graduated in 2013 and also earned a graduate academic certificate in Autism Intervention. The following year, after years as a Behavior Therapist and seeing first-hand the power of ABA and the meaningful impact it can have on children and their families, Adam became a Board Certified Behavior Analyst. He then commenced from the Stagen Leadership Academy after completing the Integral Leadership Program (ILP), a 52-week practice-based program designed to develop executives serious about transforming themselves, their teams, and their organizations.

Adam is truly grateful to be a part of a dynamic, inspiring and compassionate team, and he’s dedicated to bettering the lives of all children and their families through the delivery of the highest quality of ABA services, while supporting the amazing team at The Behavior Exchange.

Soraya is from South Africa and moved to Texas in 1996. She graduated from The University of Texas and pursued a career, at that time, in Education. Soraya taught at a Montessori school for a few years and then took on a leadership role.

During her time in the education system, Soraya realized her passion was to assist children with special needs. So she joined The Behavior Exchange as a therapist, transitioned into a supervisory role in 2017, and a year and a half later, was promoted to Clinical Operations Manager.

She quickly learned the ins and outs of ABA operations and scheduling and successfully collaborates across departments to ensure The Behavior Exchange continues to provide quality services to clients and their families. She’s thankful to be part of such an amazing organization and excited to see what the future holds.

You could say Walter’s career started when he spent hours as a young child drawing superheroes and coloring maps. This passion, along with extraordinary swimming skills, landed him a full swimming scholarship at Texas Christian University, where he graduated in 1997 with a Bachelor of Fine Arts in Communication Graphics.

During the next 13 years, his design and art direction skills, conceptual-thinking abilities, and marketing-savvy know-how were honed at a few prestigious advertising and marketing agencies around the Dallas area. In the mid 2000s, he helped his wife Tammy Cline-Soza (founder and CEO of The Behavior Exchange) create a unique and concise brand for her new business. From logos and websites to uniforms, brand voice and visuals, Walter has been the main creative force for all things The Behavior Exchange.

Aside from giving birth to The Behavior Exchange brand, Walter is helping Tammy raise two amazing, beautiful children, River and Sierra. In his spare time (the two minutes he’s got per week), you can find Walter illustrating iconic landmarks of Dallas and Texas or looking around for this next open-water swim. Once he gets back in shape.

After 20 years of building The Behavior Exchange, literally from the ground up,
Tammy couldn’t be more proud of the team, culture, and organization that it has become.

As a family helping families, The Behavior Exchanges looks for opportunities that will make the biggest impact and produce life-changing outcomes – for clients, families, and even for team members. Tammy believes that if a team, a family, a community takes care of each other, the possibilities are endless and the relationships built along the way can make life more enriching and challenges easier to navigate. You could say her goal has been to build a kind of utopia full of support, love, and expertise that brings the best services possible to the community and ensures more families have access to those services.

Tammy and her family have dedicated their lives to the mission of The Behavior Exchange and continue to grow, learn, cultivate, challenge, support, and create better models for success. To that end, she is committed to her own leadership development and actively participates in advanced training, mentoring, and deep self-exploration on how to live out her purpose to love and support her family and help others reach their full potential. She takes her position very seriously and tries to serve as a channel for what the universe wants to come to fruition.

She also loves travel, gardening, being creative, MUSIC!, tennis, yoga, meditation, journaling, reading, being in nature, adventures, and more than anything, spending time with her husband Walter and their two beautiful children, River and Sierra.